ALL BASIS COVERED
Specialized experts

Service
CBD experts
Our commitment to quality and integrity in our products is only overshadowed by our commitment to you, our customer, and your satisfaction and happiness with our products and service.
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Certified Experts
All of our customer service specialists undergo a rigorous training program that equips them with all the necessary knowledge about CBD and our products to represent our team in the best possible way. We offer extensive courses and encourage our team to become certified CBD experts.
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Familiarizing
We strive to always be at the forefront of the CBD industry by constantly educating ourselves on the latest market news, trends and specific legislation per country, in order to offer you the very best service.
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By your side
We pride ourselves on our world-class expertise, hands-on support and multilingual customer service. Wherever you are in the world, we have the support at hand to help you understand more about CBD, your order or our processes. In 2020, we helped more than 150,000 satisfied customers in 12 countries.

IN-HOUSE EXPERTISE
Our CBD expert
Each customer service team member is supported by a qualified CBD mentor to provide them with advanced knowledge and training, ensuring excellent service for all customers. Tony has been deeply involved in the CBD industry from the start and, with his scientific background and regulatory understanding, is widely recognized as an industry expert. As a member of the European Industrial Hemp Association (EIHA) Advisory Board, Tony has represented the industry to politicians and regulators in both the UK and Brussels, advising on several high-level issues including new food regulations and CBD and THC levels in food and dietary supplements. As a member of the UKAS led 'CBD Food Product Approval Expert Group', Tony is heavily involved in the development of standards for both the UK and Europe and has been instrumental in helping some of the largest retail chains understand CBD in Europe.
Your CBD journey with help from Nordic Oil
Whether you are just getting started with CBD, or have in-depth questions about products and the use of CBD, we are here to help.
1. Before ordering
Not sure which product is right for you? Questions about dosage? Want to know more about a new product? Our team of specialists is ready to answer all your questions.
2. Placing an order
When you place an order with us, you will be assigned a specialised customer service representative who can help you with all your questions about your order.
3. Using the product
If you have any questions after receiving your product(s) or after placing your order, your CBD specialist is available to support you via email, phone or chat.