Terms and Conditions
GENERAL TERMS AND CONDITIONS FOR THE WEBSHOP - WWW.NORDICOIL.NL
The following General Terms and Conditions (GTC) apply to the sale of goods by Nordic Trading Group BV (hereinafter also referred to as "Nordic Trading Group", "we" or "Seller") via our online shop at nordicoil.nl (hereinafter also referred to as referred to as "shop" or "website") in the version applicable at the time the agreement is concluded. They are available at all times under https://nordicoil.nl/pages/terms-and-conditions.
1. CONCLUSION OF CONTRACT
(1) The presentation of the goods on our website is only a non-binding invitation to visitors to our shop to submit an offer. The submission of the order in the web shop by clicking the "Buy" button constitutes a binding offer to conclude a purchase contract on the part of the visitor.
(2) We immediately confirm receipt of the order by an automatically generated e-mail (" Invoice Confirmation"). This message does not yet constitute acceptance of the offer to conclude a purchase agreement. An effective purchase contract is only concluded after receipt of a further e-mail ("Confirmation of shipment") or by dispatch of the ordered goods.
(3) The contract is concluded with Nordic Trading Group BV, Passage Molenpoort 28, 6501 Nijmegen, The Netherlands.
2. RATES AND PAYMENT
(1) The indicated prices are in Euros, including the statutory value added tax plus the indicated shipping costs. The prices stated with the order apply.
(2) The buyer (hereinafter also referred to as "customer") has the option of paying for the goods by prepayment, credit card, Apple Pay and SOFORT. If the customer has opted for payment in advance, the customer undertakes to pay the purchase price immediately, ie within seven days after conclusion of the contract.
(3) We reserve the right to charge a flat-rate reminder fee of Euro 5.00 per reminder if the buyer defaults on payment. The buyer is permitted to demonstrate that damage has been caused significantly lower than this fixed sum or that no damage has been caused at all.
(4) Any refunds will be automatically credited to the account you used for payment. In the case of payment by invoice and prepayment, the transfer will be sent to the account from which the transfer was made.
(5) Nordic Trading Group BV encrypts all your information with the SSL (Secure Socket Layer) protocol. This means that unauthorized persons are not allowed to view your data.
3. DELIVERY
(1) The goods are delivered by dispatch to the delivery address specified by the buyer. In exceptional cases, delivery times may be longer than indicated due to delivery bottlenecks or other unforeseen circumstances. In particular, we have no influence on delivery delays caused by the shipping company. In the case of foreign orders, delivery may be delayed accordingly.
(2) The indicated delivery time starts with the receipt of payment.
(3) The delivery costs shall be borne by the buyer.
(4) You cannot collect the goods directly from the Nordic Trading Group BV address.
(5) Detailed shipping information is available at any time at https://nordicoil.nl/pages/shipping-info
4. RESERVATION OF TITLE
We reserve title to the goods until the purchase price has been paid in full.
5. LOGIN ON OUR WEBSITE
(1) Nordic Trading Group BV gives the customer the opportunity to register under nordicoil.nl by clicking the "Register" button to register and open a customer account. Registration is purely voluntary to simplify future orders. Registration is not required to place an order.
(2) The customer is obliged to treat his personal access data confidentially and not to make it available to unauthorized third parties.
(3) Registration with Nordic Trading Group BV is free. There is no right to registration. We can also link the registration to further requirements (for example, checking the registration data). The customer is obliged to provide correct and accurate information during registration. Changes to the data must be communicated by the customer in order to avoid costs if he wants to place a new order. In particular, the customer must provide his full name, address and e-mail address. Nordic Trading Group BV has the right to effectively send all statements to be made to the customer to the customer's e-mail address, unless a stricter form is required by law or agreement.
(4) The personal data saved during registration is stored by us so that the customer can log in again at any time with his access data. More information about handling personal data and data protection in general can be found in the data protection statement, which is available at https://nordicoil.nl/pages/privacy-policy .
6. RIGHT TO REFUSAL
The consumer is entitled to a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that are essentially non-commercial and cannot be attributed to their independent professional activity.
WITHDRAWAL INSTRUCTIONS:
You have the right to withdraw from this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have received the goods.
To exercise your right of withdrawal, you must inform us:
Nordic Trading Group BV
Passage Molenpoort 28
6501 Nijmegen
The Netherlands
Telephone: +31 344 788 3 42
Email: info@nordicoil.nl
inform us of your decision to withdraw from the contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached model withdrawal form, which is not mandatory.
To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.
CONSEQUENCES OF THE WITHDRAWAL:
If you revoke this agreement, we will refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a method of delivery other than the cheapest standard delivery offered by us), immediately and at the latest fourteen days from the date on which we received notice of your withdrawal from the contract. For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this refund.
We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first. You must return or hand over the goods to us without undue delay and in any event within fourteen days of the date on which you notify us of the cancellation of this contract. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. We bear the costs of returning the goods.
You are only liable for loss of value of the goods if this loss of value is the result of handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.
WITHDRAWAL FORM
If you want to cancel the contract, please fill in the following form and send it back to us. However, the revocation can also be declared informally.
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I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _____________________________________________________ Ordered on (*)/received on (*) __________________ Name of consumer(s) _____________________________________________________ Address of the consumer(s) _____________________________________________________ Signature of the consumer(s) (only for communication on paper) __________________ Date __________________ (*) Strike out what is not applicable. |
EXCLUSION OR EARLY TERMINATION OF THE RIGHT OF WITHDRAWAL:
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
In addition, the right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if the seal has been removed after delivery;
7. WARRANTY
The statutory warranty rights apply.
8. DISCLAIMER
(1) The seller is liable without limitation for intent and gross negligence. In the event of simple negligence, the seller is only liable for damage resulting from injury to life, body, health or an essential contractual obligation (obligation the fulfillment of which is essential for the proper performance of the contract and the fulfillment of which the contractual partner regularly relies on and trust).
(2) In the event of simple negligence in the violation of essential contractual obligations, the seller's liability is limited to the amount of the foreseeable, typically occurring damage. Otherwise, the seller's liability is excluded.
(3) Note: If you have ordered one of our CBD oils, please note that the oil may leak if oil gets into the tube during transport. We therefore recommend not to transport the oil. We also recommend that you read this article on cleaning and storage.
(4) The above limitations of liability also apply in favor of the seller's legal representatives and vicarious agents.
(5) The above limitations of liability do not apply if the Seller has fraudulently concealed a defect or assumed a guarantee for the quality of the goods. The same applies to claims of the buyer under the product liability law.
9. Email Communications
(1) The Buyer expressly agrees that communication between it and Nordic Trading Group will be electronic, in particular via unencrypted e-mail. The Buyer is aware that unencrypted e-mail offers only limited security and confidentiality.
(2) The buyer must ensure that the e-mail address he/she has provided for order processing is correct so that e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned by the seller to process the order can be delivered.
10. FINAL PROVISIONS
(1) General Terms and Conditions (GTC) of the Buyer do not become part of the contract, even if Nordic Trading Group BV does not expressly object to this.
(2) The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage
(3) We are not willing or obliged to participate in a dispute resolution procedure before a consumer arbitration board.
11. CBD Subscription
You will receive a reminder email 3 days before the next renewal is due. We also recommend that you mark Nordic Oil as a "safe sender" to make sure emails about your subscription don't end up in your spam folder.
How do I take out a CBD subscription?
Go to the Nordic Oil website, open the drop-down menu at the top of the page and select the "Subscriptions" category. Within this category you can see which products are available for a subscription. Click on the product and select the desired CBD concentration, quantity and delivery frequency on the product page. You will then be taken to the checkout page to complete your subscription order. You will receive an email confirming your subscription.
How does the renewal of the subscription work?
Your subscription will automatically renew at the start of each new subscription period unless you cancel. Prior to the renewal, you will receive a reminder email with the amount and the date on which the amount will be debited.
The subscription rate for each renewal will be the rate in effect at the time of each renewal, including any additional discounts. You can stop auto-renewal at any time or cancel your subscription for the remaining term through the "Manage Subscriptions" page of your account on the Nordic Oil website, or by contacting us.
How do I cancel my subscription?
If you wish to cancel your Nordic Oil subscription, you can do so at any time via the Nordic Oil website. Just log in to your account and go to the Subscriptions tab.